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Zabbix Integration with WatchMyDC®

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Bywatchmydc

Introduction

This document describes the process of the Zabbix integration method with WatchMyDC®. The Zabbix version 5.4 is used while creating this document.

Please note that, you must need to bring the WatchMyDC® Collector registered with WatchMyDC® Dashboard before this step. The process is explained here.

Dependencies

  1. Zabbix webhook ‘Media types’ template is required for integration. Customers can download the template from here.
  2.  WatchMyDC® Collector status should be ‘online’ and the user needs the below information from the WatchMyDC® Dashboard:
    • Organization ID
    • Collector IP Address
  3. Port TCP/UDP 5050 needs to be open from the Zabbix server towards the WatchMyDC® Collector, in case any firewall is present between those.

Zabbix Integration Procedure

WatchMyDC Dashboard

  1. Log in to the WatchMyDC® Dashboard and select the required Site and Network/Data Center
  2. Navigate to the ‘Configuration Center‘ and then ‘App Synchronization‘ page:
  3. Click on the Zabbix icon then click to generate the Webhook Secret, copy the key.
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Zabbix User Interface

  1. Log in to the Zabbix UI and navigate to Administration then, Media types, and then, Import
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2. Import the ‘zabbix_media_type.yml’ file from the user’s PC

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3. After Importing successfully message, click on WatchMyDC® Collector media:

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4. Modify the required fields as needed:

5. Click on Update

6. Click on Test from the right side of WatchMyDC Collector, click on Test

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7. Media Type Successful message should appear. If not, try following the above instructions carefully avoiding any typos and mistakes. If still not successful, please open a support case using the WatchMyDC® support portal.

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8. Check in WatchMyDC® Dashboard for the test Webhook message, for example below

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9. Click on Administration then, Users then, Admin (or the subjected user as configured on Zabbix):

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10. Click on Media next to, the User tab

11. Click on Add then, select the WatchMyDC Collector, and then, click on Add. Select the Use if severity as needed. 

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Next Steps

  1. Customers can:
    • Select different types of Triggers in Zabbix to send alerts to WatchMyDC® Dashboard
    • Create playbooks under Automation section in the WatchMyDC® Dashboard
    • Create Alert Definitions from the Automation > Action Center to engage playbooks with the Zabbix alerts